Is your quality assurance software a daily grind? As insurance carriers adopt touchless claims and artificial intelligence to increase claims efficiency and improve customer satisfaction, it can be difficult for quality assurance teams to keep pace while relying on...
Creating the proprietary wind speed algorithm used in Dexter weather claims verification This technical whitepaper from the Athenium Analytics meteorology team discusses the challenges with tracking wind speeds at a granular level and proposes a brand new model...
25 questions to evaluate your current quality assurance process Athenium Analytics has been helping insurance carriers improve their quality assurance processes for almost two decades with teamthink QA software. During that time, we’ve learned that most insurers,...
The client This trusted carrier offers commercial insurance products for businesses in 13 states across the Midwest and is backed by a globally-recognized provider of commercial lines property and casualty insurance and reinsurance. The problem Insurers rely on...
The client This 160-year-old mutual insurance company specializes in insurance for home and business owners and distributes its products through independent agents. Employees work closely with the agents to present policies that are competitively priced and delivered...
