Learn how to measure & mitigate underwriting leakage As insurance carriers focus their quality assurance resources on claims reviews, there may be fundamental underwriting issues that erode profitability but continue to go unnoticed by QA teams. Unfortunately,...
Does your carrier need a claims leakage study? This whitepaper from Athenium Analytics was written in partnership with Ernst & Young. The goal is to help insurance executives understand what claims leakage is, how leakage can negatively affect financial...
Is your data quality hurting your QA insights? Data for the sake of data is useless – and with the sheer amount of it pouring into databases at insurers across the country, the focus is shifting from amount to quality. Do you have enough trust in the validity and...
Are you a digital laggard or innovator? Industry trends come and go, but technology that solves modern business problems is here to stay. For insurance carriers, this means deviating from trusted analog processes and taking a leap of faith into the world of data...
To improve your insurance carrier’s bottom line, it’s critical that your QA department mobilize data to identify opportunities based on your business needs. In this paper, we explore the details of QA reporting and how you can get the most from your audits by sharing...
Find and mitigate these common claims file mistakes A carrier’s claim quality assurance process is the backbone of success. QA auditors assess open, denied and paid claims to determine if avoidable errors occurred during processing, adjusting or settlement....
