Quality Assurance Drives Quality Results

Athenium is here to help you optimize your claims and underwriting QA processes.

We are the experts in data-driven decision

support for insurance QA.

Decades of Experience

20+ years delivering state-of-the-art measurement and quality solutions for the insurance industry.

Products that Meet Your Workflow

Continuous development of technology solutions for the most complex needs.

Trusted by Top Insurers

A proven track record with Fortune 100 insurance companies, and a 90+% renewal rate.

Athenium continues to provide a very high level of care, proficiency and professionalism. When working on a project, Athenium makes sure they fully understand what we need and makes a concerted effort to deliver on time.

Quality Assurance Leader

Fortune 100 Insurance Company

Get instant, actionable information that meets your needs.

As an insurance professional, you are likely facing information overload. Your quality assurance process is seriously hindered by limited tools, whether spreadsheets, databases, or legacy systems. In short, your systems are an obstacle to your entire claims QA process. How can you modernize your claims QA system and drive performance to stay ahead of the curve?

Claims organizations need a powerful QA solution that enables faster, more insightful quality audits. Our solutions provides reliable, actionable data that gives you ready access to powerful continuous quality improvement capabilities.

Beyond the technology, Athenium’s experts partner with you to achieve optimal results, allowing you to take advantage of our years of insurance experience and best practices.

TRACK YOUR METRICS

Easily track team and individual performance against organizational goals

Identify Root Causes

Identify critical quality issues, and determine areas requiring immediate attention

CONSISTENT & QUANTIFIABLE

Provide consistent, quantifiable feedback to drive continuous improvement

REPORTING THAT WORKS FOR YOU

Customize flexible measurement, analysis, and reporting functions to fit your needs

teamthink

teamthink is the innovative, industry standard tool that measures and analyzes how your claims staff is performing. Our tailored solution provides reliable, actionable data that gives you ready access to powerful continuous quality improvement capabilities. Proven by leading insurance companies worldwide, teamthink is the best-in-class QA solution for improving team and individual performance, financial results, and customer satisfaction.

GaugeQuality

A modern insurance quality suite built for next-generation insights, GaugeQuality delivers all the audit and analysis tools insurers need to drive growth and improve claims and underwriting performance. Built on 20 years of industry best practices established from working with the world’s top insurance carriers.

Configurable & Customizable

  • Enhance your existing claims performance review process

  • Measure actual performance against company standards

  • Strengthen customer service, satisfaction, and loyalty

  • Significantly reduce leakage and improve financial outcomes

Assess and Aggregate

  • Consistent, calibrated field and central file reviews

  • Real-time reporting and analysis

  • Root cause and individual contributor performance assessement

Ready Made Solutions

  • Implemented faster than any internal resources, with minimal IT involvement required
  • Scalable and secure, for the largest, most complex data requirements

  • Dedicated, knowledgeable account and technical support

  • Single solution for all lines of business for claims and underwriting

Want to learn more?

We are happy to meet with you and find out what product solution best fits your needs!

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